Kentucky no longer maintains a separate state Do Not Call Registry. Instead, its telephone solicitation law recognizes the National Do Not Call Registry as the controlling list for covered unsolicited residential sales calls.
Consumers can register eligible telephone numbers through the federal system and use Kentucky's additional restrictions to understand their rights.
What Happened to Kentucky's Zero Call List?
Kentucky previously operated a state-specific registration system known as the zero call list.
In 2007, lawmakers directed the Attorney General to request that residential telephone numbers appearing on the state list as of June 26, 2007, be transferred to the national registry.
This transition appears in KRS 367.46994.
Kentucky's telephone solicitation law now refers to the current publication of the National Do Not Call Registry.
Consumers seeking protection from covered unsolicited sales calls should use the federal registration system.
How to Register a Telephone Number
Eligible consumers can register through the National Do Not Call Registry or call 1-888-382-1222 from the telephone number they want to register.
Registration is free.
The registry accepts eligible residential and mobile telephone numbers.
Once registration becomes effective, covered telemarketers must comply with applicable Do Not Call restrictions.
Federal rules generally provide a 31-day period for covered telemarketers to stop calling newly registered numbers.
Some calls remain permitted under exceptions.
How Kentucky Uses the National Registry
KRS 367.46955(15) prohibits certain unsolicited telephone solicitations to residential numbers appearing on the current national list.
This creates a state-law restriction connected directly to the federal registration system.
A consumer does not need to complete a separate Kentucky registration process.
However, registration alone does not establish that every later call is unlawful.
The communication must satisfy the statute's requirements, and any applicable exceptions must be considered.
Did You Know? Kentucky's Registry Changed in 2007
Kentucky's former zero call list was an earlier state approach to limiting unwanted sales calls.
The 2007 transition aligned the state's registration system with the national program.
This history matters because older consumer information may still refer to the zero call list as though it operates independently.
Current registration should be completed through the national system.
Kentucky's separate calling-hour and caller identification restrictions continue to provide additional state protections.
Calls That May Still Be Permitted
Not every telephone communication is covered by Do Not Call restrictions.
Certain charitable, political, informational, and other communications may receive different treatment under federal or state law.
An existing business relationship can also affect the federal rules.
However, businesses cannot assume that every prior interaction authorizes unlimited sales calls.
Kentucky's specific requirements and exceptions must be considered alongside federal regulations.
Reporting Calls to Registered Numbers
Consumers who receive repeated unwanted sales calls should preserve their call history.
Useful details include the date, time, displayed number, business name, and advertised product.
Complaints can be submitted through federal reporting channels or the Kentucky Attorney General.
A complaint helps authorities identify potentially unlawful calling patterns.
It does not automatically establish a violation or guarantee financial compensation.
Common Questions Around Kentucky Do Not Call Rules
Does Kentucky still operate its zero call list?
No. Kentucky transitioned to the National Do Not Call Registry.
Is registration free?
Yes. Eligible consumers can register without paying a fee.
Can mobile numbers be registered?
Yes. Eligible mobile telephone numbers can be included.
Does registration prevent every unwanted call?
No. Exceptions and unlawful callers can limit the registry's effectiveness.
